Description: A dramatised information film about the council services provided by Hayes and Harlington Urban District Council. The postman delivers mail to the house of Mr and Mrs Barrow. One of the letters is a rate demand and Mr Barrow takes umbrage at the amount he is being charged. Taking his wife in hand, they march off to Hayes & Harlington Town Hall to complain about the rate rise. At the Town Hall a member of the council staff enumerates the services provided to ratepayers in exchange for the charge. Footage shot around the borough illustrates the services listed: the installation and maintenance of street lighting, the weekly refuse collection, the local parks and allotments, wastepaper recycling, the council workshops repairing toys and furniture, road sweeping, highway improvement schemes, the emergency services of ambulances, fire brigade and police, pest control, public health inspectors, provision of a civic restaurant, schools, new council estates, building inspection and control, public libraries, slum clearance, crematoria and old people's welfare. Amongst the places visited are a new council estate at Frognall and the swimming pool of Grange Park School. Mr Barrow is convinced by this account that the charge being made is valid and visits the council's treasury department to complete his payment.