Description: Segment 1 In an animated sequence, a dinner party is seen. The guests leave but one crashes their car into a lamp post. An ambulance is called and they are taken to hospital. A narrator says, 'Thank heavens for the NHS'. He asks how many people are treated by the NHS who have made themselves ill and says that most people are very fortunate. Images of a man with a neck tumour and a man with one eye are shown. The narrator says that many other services as well as hospitals are available on the NHS, including family doctors and midwives. A doctor's surgery is seen. A list of the many types of NHS workers is read out as they are seen in an animation. The narrator says that the organisation of the NHS is like a maze. In an animated sequence, a man walks past a series of green doors with different NHS department names written on them. He stops at a door that says, 'C.H.C. Please come in'. People on the street are interviewed about what they think the CHC is most are not sure. The cartoon man enters the green door. Time start: 00:00:00:00 Time end: 00:04:49:19 Length: 00:04:49:19 Segment 2 A man explains what the CHC is a consumer advisory body established by the government to protect people's interests in regard to treatment on the NHS. A woman is seen at the dentist's. In reception, she is told that her treatment cost -